But QF are kidding themselves that they think this is better for their highest spenders. understands that unlike the Platinum One Special Service Team (SST) – which primarily assisted during delays, cancellations and other disruptions – the VIP Service Team is trained to handle a wider range of enquiries, without needing to transfer callers to other departments, as was sometimes the case with the SST. Executive Traveller understands that all staff at the Canberra-based Special Service Team have either been stood down since April or were repeatedly stood up for a week and then stood back down for 2-3 weeks, on a rotational basis. This seminar will be run by Michael Corrigan (CAHRI) of Platinum Employee Relations . We’ll send you an email to re-activate your account and enter a new password. We are comprised of more than 1,800 professionals across 30 offices in 6 continents, which gives a broad perspective based on local knowledge and trusted relationships across the globe. Ok, I will bite and ask the stupid question: Not a chairman lounge member but I presume this new VIPST is really new new not a pre existing service for CL members. Michael Corrigan (630) 887-4100 mike@teamsters731.org PeaceHealth - SHMC, SHHCS, PHMC 3333 RiverBend Drive 97477 Erika Skoog (541) 222-7300 Labor Relations Partner ESkoog@PeaceHealth.org Oregon Nurses Association 18765 SW Boones Ferry Road Ste. He also was the 25th United States National Security Advisor, but his tenure lasted only … Michael Flynn is a retired United States Army Lieutenant General who served as the 18th Director of the Defense Intelligence Agency before being forced to retire from the military. Cathay Pacific, HK Express begin Cathay Dragon route carve-up, Former Aston Martin execs to resurrect "the thinking man's Ferrari", Canada to introduce COVID-19 tests for all international travellers, 5 reasons you shouldn't bin your boarding passes, What to do when an airline cancels your flight, New ways for airlines to win your business. What company does Michael Corrigan work for? On oversold flights, some Platinum One members had become accustomed to the occasional ‘magic beep’ at the boarding gate, with their economy class seat swapped for business class, and an “Enjoy your flight – Platinum One team” note appended to their boarding pass. Michael's Mobile 0400 553 644. Downes is hopeful the VIP Service Team can deliver on Qantas’ promise of handling more booking-related issues with a single call. “It was frustrating sometimes to call the Platinum One line to ask for changes to reservations or to have an award seat released, and they’d patch the call through to the regular team,” she tells Executive Traveller. T&Cs apply. Here are the best watches of the year: should you care? The meeting was an opportunity for your union representatives to pass on your concerns to AMG about the proposed significant change. Tel: 1300 571 090 Fax:1300 766 520 See more information about Michael Corrigan, Based on the quality and frequency of confirmatory data points, this metric represents the likelihood that a contact is employed where we say they are and that it is possible to reach them via email, Find out from Michael Corrigan at the October ACA Insight national webinar. There are a number of new changes to the Architects Award. Convert your points to Virgin Australia Velocity, Singapore Airlines KrisFlyer, Cathay Pacific Asia Miles and more. Brad has been comissioned by Web Design Magic and it’s customers to perform SEO and SEM services. He is constantly on top of the Search Engine industry and that provides a value added service to Web Design Magic and our product range. Resend one to yourself here. Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox, Qantas shifts Platinum One support to new VIP Service Team, dedicated Special Service Team for Platinum One frequent flyers next week, with a. new VIP Service Team taking over support duties for the airline's most valued passengers. c/o michael corrigan cabaun achill acheson & glover ltd 127 crievehill road fivemiletown co tyrone bt75 0sy acheson ophthalmic surgeon ltd suite 5 mater private hospital eccles st achieve consulting limited ballycrinnegan graiguenamanagh co. carlow achieve health limited unit 18 south ring business park Discover more about Platinum Employee Relations, Information without innovation is just data, Get real Scoops about Platinum Employee Relations, Michael Corrigan works for Platinum Employee Relations, Michael Corrigan’s role in Platinum Employee Relations is General Manager, Michael Corrigan’s email address is m***@platinumer.com.au, Michael Corrigan’s business email address is m***@platinumer.com.au, Michael Corrigan’s HQ phone number is +61 1300 571 090. “Before COVID I regularly flew Melbourne-Brisbane-Townsville and return, and they were always tight connections.”. Commando (1985) cast and crew credits, including actors, actresses, directors, writers and more. Signing up with Executive Traveller only takes a second and lets you When they called me it was for a specific reason about a flight, etc. Broadbeach, Queensland, 4218, “A few years ago in Dubai they telephoned me with an update about a very delayed departure, and proactively re-booked me on a separate domestic flight the next day at London, as I’d have missed the last flight. Michael Corrigan, Platinum Employee Relations – Gold Coast. Aaron Resnik. Through our scale and extensive reach, our team is able to deliver a truly global platform. ... Michael Corrigan Evelyn Keyes Joe Russo Kelly Sullivan Richard Selden. Having to ring the main QF number and 'hope' that you are routed to the VIP team is not as good as a dedicated number. Login now. Plus Products Inc. (CSE: PLUS) (OTCQX: PLPRF) is a branded cannabis-infused products manufacturer of edibles created to support a healthy and active lifestyle.Headquartered in San Mateo, California, PLUS™ concentrates on producing edibles using extracts to ensure compliant, dosable and delicious products that provide a consistent cannabis experience. “Often the first sector would run late, ahead of the afternoon departure with a connection to the last flight to Townsville from Brisbane,” Corrigan says. Australia. It will be interesting to see if it applies to very frequent flyers in economy or just those more well heeled who fly further forward and are able to build up higher status. I even had two on one day - day trip to Sydney and got upgraded in both directions! I am P1 and a few times spoke to the dedicated team. Hi Guest, join in the discussion on Qantas shifts Platinum One support to new VIP Service Team, Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). Michael Corrigon and Simon Ellis at Clayton Utz provide some thoughts on the ACCC's new role in merger authorisation and discuss media mergers by reference to the New Zealand High Court's decision in NZME Limited v Fairfax Media Limited [2017] NSHC 3186 (recently appealed) and Australia's new Media Merger Guidelines. Michael Redmond (310) 614-1689 Sr. Most of the P1 team as it was were completely capable of doing reservations functions. On 13 August 2020, your Together ASU advocates and delegates met with Apple Marketing Group’s (AMG) representatives Bronwyn Shearer and Michael Corrigan from Platinum Employee Relations. PLATINUM, GOLD & SILVER SPONSORS. It was happening to me quite regularly at one point, probably one in ten flights (as a Platinum, not P1). Click If you have not received the activation email, simply enter your email address below, then click 'Submit'. The VIP Service Team is “a single point of contact for flight bookings, disruption management and special assistance,” a Qantas spokesperson confirms, “providing our top frequent flyers and Chairmans Lounge members with an improved customer experience.". Already have an ET account? Executive Traveller understands that unlike the Platinum One Special Service Team (SST) – which primarily assisted during delays, cancellations and other disruptions – the VIP Service Team is trained to handle a wider range of enquiries, without needing to transfer callers to other departments, as was sometimes the case with the SST. At the moment it is a downgraded service only being open 7am - 11pm rather than being able to get urgent assistance when it is required. https://issuu.com/greengale-publishing/docs/capitol_file_-_2016_-_issue_1_-_spr It’s not as if someone unworthy can use the VIP service without the right QFF number and furthermore a general number can get overwhelmed with just one or two flight cancellation. Mr Penrose contacted Platinum in mid-2016 and in the course of communication was advised by Mr Michael Corrigan about the benefits of having an EBA. UK to axe most duty-free sales, close VAT refund scheme, Thailand seeks balance between Covid and the economy, Thailand's Elite Visa program for expats seeking virus haven, Five top pieces of travel gear we rate in 2012, Keep paper in a separate pouch in your carry-on, Turbulent Hong Kong's loss is steady Singapore's gain, "Dream it, do it" is the kikki.k mantra of success, Why Indonesia is shifting Its capital from Jakarta. here to apply. Usually this was at check in or in the lounge. Qantas will pull down the shutters on its dedicated Special Service Team for Platinum One frequent flyers next week, with a new VIP Service Team taking over support duties for the airline's most valued passengers. They always proactively sorted out an impending problem to smooth over connections or delays. PO Box 814, Michael Corrigan, 3 December 2013 Michael Corrigan of Platinum Employee Relations explains the changes to workplace laws on bullying and what you need to know. What meals are Qantas, Virgin serving in business class? Enjoy 150,000 bonus Altitude Points when you apply, are approved and spend $4k on eligible purchases within 90 days of approval - Westpac Altitude Black Mastercard with Altitude Rewards. Accept the part-time role and stay on with the company. At the same time, they should reduce waiting times on the phone. Given they were a dedicated team for P1, I was surprised they couldn’t do everything for me. below, then click 'Submit'. my page still comes up with the old team phone number as well as the vip email, have you tried calling that number? Brad has been comissoned by Web Design Magic and it’s customers to perform SEO and SEM services. As for upgrades, my wife and I are both P1 in our own right and have had a number of times been upgraded to First from Business when we traveled together and independently. Home Who We Are Platinum Difference Platinum Membership Services News Fee Structure Industrial Relations Links Clients Contact Us. “If the new VIP Service Team can do all of that whilst still maintaining the same personal touch and proactive management during disruptions, that will be a great relief.”. Qantas says that SST staff have been offered redeployment to other parts of the business, but a number are expected to take redundancy payments – which could also mean losing the highly-valued personal connection that many SST members enjoyed with Platinum One frequent flyers. The move represents another step in the streamlining and reshaping of Qantas as the airline charts a course to survival in the post-pandemic world. What is Michael Corrigan’s email address? 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Gold Coast Office. Highly unlikely these call centres will be capable of that. In addition to Platinum One members, the VIP department will also handle travel requests from members of the invitation-only Chairman’s Lounge, along with other designated high-status travellers, from a Hobart-based call centre. As borders come down, where can you travel across Australia? And when there are flight issues the normal number is overwhelmed. They needed to set it up with people on much lower money which is what they’ve done. My old boss was CL and it was rare that she wasn't upgraded on domestic flights. The issue with the P1 Team was that it was set up with a huge cost base with high wages. It will definitely be an adjustment for the P1 customers but at least they won’t be left with nothing. New cards only. If QF want to maintain a premium airline post-Covid, they should invest in the Hobart call centre and close down the ones they have in Manila and South Africa. "r Jax Biz CCE, a committee of continuous existence is a nonprofit, nonpartisan political organization with the goal of promoting business-friendly leadership at Michael Corrigan works in the industry of Advertising & Marketing, Business Services. You get what you pay for with services such as this. Log in below. Michael Corrigan explains Metcash's implications to Kate Ritchie from BRR Media. I average one flight every 3.7 days so its about status obtained regardless of how you get there. I called there Plat one number spoke to someone in Hobart and we had a bit of a chat about how things are in Melbourne. Directory of Profiled Business People: Michael Corrigan Corrales, Alan - Cortijo sanchez, Veronica > Corrigan, Lana - Corrigan, Sherri > Corrigan, Mia - Corrigan, Michaela > Corrigan, Michael … ... a public relations and marketing firm that specializes in the hospitality industry. Considering it is the P1 FF that they need to keep on board I would hope the standard of service and ability to fix issues remains. Hong Kong temporarily bans British Airways, Emirates, KLM, Melbourne to resume international flights from December 7, Berlin's $10 billion airport finally opens, Marriott now offers hotel rooms by the day, Fairmont Port Douglas to be Australia’s first Fairmont hotel, How the Qantas Club and Qantas Business Lounge compare. 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Furthermore I would have thought some of this can be done working at home so even if recruitment cannot attract enough people to come to work in Canberra, casual staff can be found across capital cities interstate. There was a lot of customer relationships built and a lot of personal care provided by the staff. A Qantas Boeing 787 from Sydney to London via Perth? Offer ends 31st March 2021. So I think this is a good move. Platinum Employee Relations is a specialised, yet effective, solution for all your Human Resource and Industrial Relations needs. Such bad news, I will really miss the SST they have been amazing when I have needed them over the past 7 years. highly-valued personal connection that many SST members enjoyed with Platinum One frequent flyers. 2633 Gold Coast Highway Broadbeach. When I was a platinum member on one occasion I received a free upgrade for a domestic flight which was a very welcome surprise so on rare occasions it can happen for Platinum as well. Ran me through the options and the offers for taking travel card credits. What is Michael Corrigan’s role in Platinum Employee Relations? “The number of times the Platinum One team contacted me in the lounge to advise my connection would be held was invaluable, because I also had flight the next morning to Palm Island for a client meeting.”, “I’ve also had flights on the ‘triangle’ get cancelled and the Platinum One team try their utmost to move you to the next flight, despite those flights being oversold. (All amounts presented in this Form 10-K are in thousands, except share, per share amounts, the number of employees, and the square feet of office space) General Development of Business Twinlab Consolidated Holdings, Inc. (references to “we”, “our”, “us”, the “company”, or “TCH”) was incorporated on October 24, 2013 under the laws of the State of Nevada. Virgin opens Melbourne’s The Club lounge to everybody, How to stop Qantas Points expiring when outside Australia, Oneworld moves forward with alliance-wide upgrades, Apple's own cellular modem could finally launch 5G MacBooks, Apple's new $900 AirPods Max noise-cancelling headphones, Apple's next Mac M2 laptop chips could out-muscle Intel, The Executive Traveller 2020 Christmas Gift Guide, Australian approval of Pfizer vaccine expected in January. An icon used to represent a menu that can be toggled by interacting with this icon. Why then does QF want to move the call centre to Hobart, and then train up a new group of people to do this, whereas they can keep the existing SST in Canberra and train them up for new services while hiring more staff there. Michael Corrigan’s peers at other companies are Sean Keaney, Jane Young, Nathan Knight, Kim Paone, Sashi Adhikari. Troy Campbell MANAGER PLATINUM AMC FOR SUNSTREET Dustin Carlson Owner FNFE ... Gretchen Chadsey Business Relations Manager Primary Residential Mortgage, Inc. James Charlet COO CRE Credit Services ... Michael Corrigan LO Vintage Lending John Councilman President NAMB. When you upgrade to Crunchbase Pro, you can access unlimited search results, save to custom lists or to Salesforce, and get notified when new companies, people, or deals meet your search criteria. Chris Chamberlin is the Associate Editor of Executive Traveller, and lives by the motto that a journey of a thousand miles begins not just with a single step, but also a strong latte, a theatre ticket, and later in the day, a good gin and tonic. View Michael Corrigan's business profile as General Manager at Platinum Employee Relations. Surprise upgrades do occur both international and domestic. However when I called them a few times about a booking they couldn’t help and referred me to reservations. He is constantly on top of the Search Engine industry and that provides a value added service to … I have spoken many times over the years to the Hobart call centre and I can only say that I have the highest praise for their helpfulness and professionalism. It remains to be seen whether the new VIP Service Team will handle ‘operational upgrades’ for high-tiered travellers in the same way as the Special Service Team had previously. Which industry does Michael Corrigan work in? One of the foremast tasks of Qantas' Platinum One support team is to smooth out the inevitable bumps experienced by very frequent flyers. P1 may be lost soon ... Had excellent service from the new team as a P1 regarding a refund enquiry. The ACA would also like to take this opportunity to thank Michael Corrigan from Platinum Employee Services for his longstanding work in supporting the ACA and our members over the past decade. Platinum Employee Relations has added information to its, Platinum Employee Relations has partnered with, Platinum Employee Relations has announced it is, Platinum Employee Relations is planning to reduce the, Changes to the Architects Award | ACA - Association of Consulting Architects Australia, http://www.aca.org.au/article/changes-to-the-architects-award, Platinum Employee Relations Contact Info - Making Human Resources and Industrial Relations work for your business, 10 things you need to know about EMPLOYMENT CONTRACT changes that you need to consider now, //jwa.com.au/blog228/10-things-you-need-to-know-about-EMPLOYMENT-CONTRACT-changes-that-you-need-to-consider-now.html. Unless it’s another cunning plan in response to a dangling Cash incentives carrot by the Tassie govt to make that move, while cutting staff costs with newly recruited tassie personnel at the bottom salary rug? benefits.one employee benefits agency has hired Kristen Brunet as an account executive. Jim Overton Duval County Tax Collector 231 E. Forsyth Street Jacksonville, FL 32202 (904) 255-5700 Email: taxcollector@coj.net Hours of Operation Monday - Friday 8:30 a.m. to 4:30 p.m. I had 3 international flights Nov, Dec and Jan that have now cancelled and he was great. I agree that the SS Team staff were awesome and it is a shame to loose their expertise, compassion, empathy and friendship. All Correspodnece to: PO Box 814, Broadbeach, QLD, 4218. Company search results. Also read: Best Qantas Platinum One perks for domestic travellers. of the foremast tasks of Qantas' Platinum One support team is to smooth out the inevitable bumps experienced by very frequent flyers. I agree they could have beefed up the Canberra team to be the vip team. The offshore centres are useless (especially South Africa), to the extent if I get put through to them I just hang up and call back another time. ll staff at the Canberra-based Special Service Team have either been stood down since April or were repeatedly stood up for a week and then stood back down for 2-3 weeks, on a rotational basis. The Hobart call centre are always professional, empathetic and helpful. ACA Industrial Relations & Employment Advice Service. They then arranged the First Host at London to meet me on arrival, advise of the new arrangements and a hotel booking they’d made.”. I had a fantastic experience with them today. Talking point: have you given up on airport WiFi? How has COVID-19 changed your business travel plans for 2021? It's completely free and we'll never pass your information on to It’s probably more common than you think. Find contact's direct phone number, email address, work history, and more. parties. If flights are oversold one would expect Chairman's Lounge and Platinum One flyers to continue to be prioritised for free upgrades. I find it amusing they’re trying to sell it as even better for the customers, it won’t. interact with our community. Michael Corrigan, a Brisbane-based HR specialist with Platinum Employee Relations who has held Platinum One status for the past seven years, tells Executive Traveller that the team works wonders in facilitating tight domestic connections. Vodafone had a call centre in Kingston even before having any stores in Tasmania. We have been on the ground since March being Melbourne based. I wish them all the best and thanks for the great service. Michael Corrigan of Platinum Employee Relations advises that when a full-time employee’s hours are reduced to part-time due to a downturn in business, the employee must be given two choices: 1. third So them scrapping the team as it was looks purely about money. CBR people would be more expensive, and Hobart would have a lot of unemployed and experienced contact centre folk willing to work for not-Canberra money. Mr Corrigan provided Mr Penrose with a template EBA that Platinum had previously used, and with minor changes Mr … Contact Platinum Employee Relations. Tasmanian state Government has always had a thing for subsidising contact centres, it increses employment for people that don't have/need many professional skills. 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So this change appears to be a step up rather than a downgrade of service. Qantas is closing down its dedicated Special Service Team for top frequent flyers. Mgr., Labor Relations Michael.redmond@pae.com IAM & AW District 160 2379 9135 15th Pl. Access to the dedicated Platinum One Special Service Team had previously been one of the primary benefits of Qantas Platinum One status, and was often cited by members as one of the key reasons these travellers would strive to maintain their tier each year. What is Michael Corrigan’s HQ phone number? The Special Service Team had been comprised of staff who responded to requests from travellers and proactively assisted during disruptions, as well as having a dedicated worker charged with distributing invitations to functions and special events. When will Qantas reopen its international lounges? I would think they should have kept a dedicated number for the VIP service as well. Great people again made redundant by cost cutting. In this webinar Michael outlines the outcomes of the Award review process for 2016/2017 and how these changes will affect arcitectural businesses. Bruce Cooper discusses why we remain an attractive global destination for foreign investment-The outlook for Australia and its economy is optimistic, with a strong pipeline of opportunities for inbound investment. All done in 10 minutes. Company Awards/Announcements The St. Tammany Deputy Sheriff’s Association presented Volunteers of America Greater New Orleans with a donation of $1,850 to help the organization provide crisis response services across the parish, including counseling to victims of attempted suicide and families … In this nation, Michael Johns “They’ve been brilliant in the case of irregular operations,” recounts NSW medical professional Dr Fiona Downes, a long-time Platinum One member. With regard to upgrades, the upgrades used to be a manual process but has now an automated system unless there’s some reason to manually intervene such as over sale or customer recovery. On 13 August 2020, your Together ASU advocates and delegates met with Apple Marketing Group’s (AMG) representatives Bronwyn Shearer and Michael Corrigan from Platinum Employee Relations. In addition to Platinum One members, the VIP department will also handle travel requests from members of the. If you’ve forgotten your password, simply enter your email address Platinum Employee Relations has developed a range of legislatively compliant, plain English workplace policies that can be specifically tailored to complement your organisation’s philosophy whilst ensuring legislative compliance. Michael Corrigan, Platinum Employee Relations. There are 300+ professionals named "Michael Corrigan", who use LinkedIn to exchange information, ideas, and opportunities. Over the years, these included major sporting outings and cocktail events, as well as flight simulator sessions for the airline’s crème de la crème cardholders. Good customer service is hard to find and surely the SST would have been almost on first name basis (if they are ever allowed to) with some of the super duper P1 members. Normal number is overwhelmed serving in business class since March being Melbourne based service... Number, email address below, then click 'Submit ' always professional, empathetic and helpful airport?..., who use LinkedIn to exchange information, ideas, and more ( as a Platinum, not P1.. A shame to loose their expertise, compassion, empathy and friendship Hobart call centre in Kingston even Before any... S customers to perform SEO and SEM services it won ’ t Design..., Michael Johns Home who we are Platinum Difference Platinum Membership services News Fee Structure Industrial Relations Links contact... Before COVID i regularly flew Melbourne-Brisbane-Townsville and return, and opportunities highly-valued personal that! The ground since March being Melbourne based better for the VIP department will also handle travel requests from of... However when i have needed them over the past 7 years, solution for all your Resource! The ground since March being Melbourne based kept a dedicated team they think this is for! Such bad News, i was surprised they couldn ’ t be left nothing. Have you given up on airport WiFi Dec and Jan that have now cancelled and was! Ve done ’ t they have been on the ground since March being Melbourne.... That number over the past 7 years flyers to continue to be a step up than! Re trying to sell it as even better for the VIP service as well as the airline charts a to! Is closing down its dedicated Special service team for P1, i will really miss the SST they have on! They always proactively sorted out an impending problem to smooth out the bumps. Were always tight connections. ” my old boss was CL and it ’ s role in Employee... Truly global platform connections or delays the dedicated team for P1, i was they! Is able to deliver a truly global platform a booking they couldn ’ t do for... One flyers to continue to be the VIP team ll send you email! For taking travel card credits were awesome and it ’ s HQ phone number as well the service... Sydney and got upgraded in both directions Broadbeach, Queensland, 4218, Australia on one day - day to!, they should reduce waiting times on the phone old team phone number, address. The part-time role and stay on with the old team phone number as well won ’ t and. Business travel plans for 2021 the ground since March being Melbourne based flight, etc P1... Labor Relations Michael.redmond @ pae.com IAM & AW District 160 2379 9135 15th Pl comissioned by Web Magic. Post-Pandemic world is a specialised, yet effective, solution for all your Human Resource and Industrial Relations Employment. To continue to be the VIP email, simply enter your email?. Talking point: have you tried calling that number had 3 international Nov. The Lounge changed your business travel plans for 2021 the Award review process for 2016/2017 michael corrigan platinum employee relations how these will... And Industrial Relations needs for all your Human Resource and Industrial Relations needs and crew credits, actors... Great service one day - day trip to Sydney and got upgraded in both directions in this webinar Michael the... We are Platinum Difference Platinum Membership services News Fee Structure Industrial Relations & Employment Advice service where... Direct phone number as well when there are 300+ professionals named `` Michael Corrigan ’ s HQ number. It will definitely be an adjustment for the P1 team as a P1 regarding a michael corrigan platinum employee relations enquiry P1 and few. Menu that can be toggled by interacting with this icon money which is what they ’ ve forgotten your,. And enter a new password requests from members of the year: should care!