Uniforms. Our community is ready to answer. Women rate the female-friendliness of their workplaces on, Great way to get your foot in the door for aviation, good opportunities, terrible supervision for employees, Dull moments or not, always something to do, Ready to apply? Signature Flight Support is part of an exciting and dynamic industry and we appreciate your scheduling flexibility. If you were in charge, what would you do to make Signature Flight Support a better place to work? Company increased revenue 27 percent and Cut health benefits drastically. Previous customer service experience preferred. The company increased 26 percent last year and still cut health benefits more than 50 percent! Schedules are difficult on family time. People are central to everything we do at Signature and we're glad to hear your working with some fun knowledgeable team members. We appreciate you taking the time to submit a review. As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. Salary information comes from 49 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Apply for a Signature Flight Support Customer Service Representative job in Belgrade, MT. Agree and Accept. I would personally recommend Signature Flight Support. Nice atmosphere. Add to that, the fact that you have no consistent schedule, so you might get back to back 14 hour shifts. Meet and greet arriving aircraft to provide a warm, friendly greeting to Signature… Are you interested in the aviation industry; Prior customer service experience preferred. We also value the flexibility of Signature team members to respond to the needs of our organization. Expensive healthcare, low pay, company drowns in its own bureaucracy. Free interview details posted anonymously by Signature Flight Support interview candidates. Updated Nov 27, 2020 Difficult to take vacation. The Customer Experience Representative is always courteous, professional and proactive. You realize how toxic it is, once you’re out. $50USD per child ages 5-12. Mangement sucks they make all the money and have employees doing physical work no rewards or competition daily goals NOTHINGGGGG. This is typical with jobs, but it’s bothersome when its also managers. Apply online instantly. Difficult to take vacation. Very much a “top down” organization. Low pay. Low pay. ... Get email updates for new Customer Service Representative jobs in Dulles, VA. We encourage team members to share their career aspirations with their supervisor or HR Representative so these leaders can suggest professional development training opportunities and outline potential paths to career goals. Running an office by oneself while there are five jets waiting to be serviced by you and no one is there to help. The value of this service is: $95.00USD per adult. Rate your employer to help people make better career decisions. Expensive healthcare, low pay, company drowns in its own bureaucracy. Expectations: Delivering a proactive, personalized service experience to … City Directory. Signature Flight Support’s training opportunities are designed to help team members with career development. Customer Service Representative at Signature Flight Support Dallas/Fort Worth Area 2 connections. If you have concerns or questions regarding communications received from us, please contact us. We wish you all the best in your new role. Ability to get into aviation Industry with no prior experience. We would like the opportunity to address your specific concerns and encourage you to contact our confidential hotline at 1-800-428-5554 to share more about your experience. Updated 14 Oct 2020 Add to that, the fact that you have no consistent schedule, so you might get back to back 14 hour shifts. Welcome to the Latest Job Vacancies Site 2020 and at this time we would like to inform you of the Latest Job Vacancies from the Signature Flight Support with the position of Customer Service Representative - Signature Flight Support Syracuse which was opened this.. Great place to work and grow. Could write a book. They drown in their own paperwork. The typical Signature Flight Support Customer Service Representative salary is $14. Find out about cookies here. Get help updating your resume through Indeed. Its Overall atmosphere allows one to work to their fullest potential in entirety in a given work shift in a timely fashion. Reviews from Signature Flight Support employees about working as a Customer Service Representative at Signature Flight Support. Good awesome associated, good customer,meet all kinds of people, never a dul moment,love airplane and working around them.. cross training in all areas..so as to always be able to cater to customer needs. You will enjoy meeting new people. At the time, she didn’t have any experience in the aviation industry, but she recalls her interviewer, and then Station Manager, Tracy Gates painting an exciting picture of the career opportunity and environment at the Southampton Fixed Based Operation (FBO). Always safety issues, lack of communication, underpayed employees. Turnover rate, at all levels, is quite high, which is quite discouraging. Why did you leave your job at Signature Flight Support? Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed, Official response from Signature Flight Support. Customer Service Representative positions. Besides the noise from the incoming jets, which comes with the job, the people make it a worthwhile place. Signature Flight Support Customer Service Representative CSR Reviews. Thank you for your review and for your contribution to Signature Flight Support. Very much a “top down” organization. Working with interesting coworkers and customers. Email or phone. Working as Customer Service Representative. Signature Flight Support: Job Category: Transportation Location: City: Palm Springs Post Date: 11/11/2020 : Description: We Service Private Jets! First off, thank you for all you do for our clients in White Plains! City Services. Working as Customer Service Representative. We encourage you to meet with your supervisor or HR representative to share more about your experience. This was my first overnight job , my entire system is off balance. Its Overall atmosphere allows one to work to their fullest potential in entirety in a given work shift in a timely fashion. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures. Thank you for sharing your experience. Nearly 17 years ago, Andrea Hopkins answered a newspaper ad for a bilingual customer service representative with Signature Flight Support. Average Signature Flight Support hourly pay ranges from approximately $13.63 per hour for Line Service Technician to $17.32 per hour for Customer Service Supervisor. Signature Flight Support offers a unique opportunity to work in the exciting and dynamic aviation industry and sometimes that does come with non-traditional hours. Signature Flight Support will never ask for personal credit card or financial information from a potential applicant as a condition of employment. By continuing to browse this site you are agreeing to our use of cookies. Signature Flight Support handles private jets and aircraft at VIP terminals around the world. Turnover rate, at all levels, is quite high, which is quite discouraging. People are central to everything we do at SFS and we appreciate your dedication to providing our clients with Signature service. And yes it makes a BIG difference in how things are ran around the building. Management is terrible,i have been to several locations to work and they are all bad. Not so great. We invite you to become a member of the worldwide Signature Flight Support team. Receive aircraft service orders and direct line service personnel as appropriate to accomplish service requests in accordance with the Customer Service Manual. We wish you all the best in your new role. Favoritism was obvious. Not so great. Customer Service Representative at Signature Flight Support. The supervisor was great, the training not so much, the GM is awesome, Hour lunch, crew cars, great upper management, overall awesome co-workers. We invite you to become a member of the worldwide Signature Flight Support team. Company is extremely rigid in structure. Its a day here or there, then be prepared to make it up for the other person, work with no days off. Signature Flight Support is part of the dynamic aviation industry and we appreciate the flexibility and dedication of our team members. We value the contribution and commitment of each individual member of the Signature Flight Support family and strive to provide our teams with the proper tools for success. You help ensure Signature Flight Support delivers on our Signature Service Promise, offering hospitality and a VIP customer experience that enhances relationships with … The coworkers are awesome and we have an amazing team growing here. Personally, I think because the company is smaller and there aren’t a lot of workers it made the environment very hit or miss. We invite you to become a member of the worldwide Signature Flight Support team. Initiating emergency response procedures for … Assisting pilots with airport, landing, and current weather information. We regularly review our benefits and strive to offer competitive options for our industry so team members can make the best decision for themselves and their families. The company can never keep people long enough because the pay is too low for the responsibilities that go with it. Instill in the new and existing customers that Signature goes above and beyond to fulfill their customers’ needs. I loved working there except for 1 co-worker and the fact that I never got a weekend off. Working at Signature was very fun, everyday is different and being in the aviation world is very exciting. Management is mediocre at best. Salary information comes from 48 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Training Provided! The entire management team is white and male. Even the manager got sick a slept through shifts while I worked there. We regularly review our compensation packages and benefits to ensure we are striving to stay competitive within our industry. no time off, terrible work life balance, terrible pay! Could be great place to work. Management definitely plays the favoritism card, which makes your position become competitive. No additional compensation for working overnights. Learn about Signature Flight Support culture, salaries, benefits, work-life balance, management, job security, and more. Normally it is a good place to work. When the time arrives, a Signature Flight Support Representative will alert the guests of aircraft boarding and escort them through the boarding process. Can Signature Flight Support employees make overtime and what are the standards and qualification…, Signature Flight Support Reviews by Job Title, See more Signature Flight Support reviews by job title, Signature Flight Support Reviews by Location, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. We appreciate your dedication to providing our clients with Signature service. Thanks so much for your review. Average Signature Flight Support Customer Service Representative hourly pay in the United States is approximately $15.00, which is 14% above the national average. As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We strive to offer competitive compensation and benefits for our industry and regularly review these offerings. Thank you for your review. They act like they care about the employees but they have no concern for them at all. We appreciate you delivering on our Signature Service Promise for our New York customers. Managers are great and actually listen to what you have to say I always feel welcome at my job, Great company to work,not enough room to grow at the whiteplains locations,but you can transfer out,the scheduling is not the best i think that cost a lot of turnovers- either 1st or 2nd shift.its all about who been there so expect to work every weekend, hospital have better schedules, great team to work with, only if these small changes can be looked into. A revolving door of employees if that tells you anything. We regularly review our compensation to ensure we are offering competitive pay for our industry. Why did you leave your job at Signature Flight Support? Ask a question about working or interviewing at Signature Flight Support. Thank you for your time with us and best wishes in your new role. View this and more full-time & part-time jobs in Belgrade, MT … Staffing was an issue because they needed around the clock service but couldn’t hire enough people to cover all the needed shifts. Signature offers growth and placement within the company and FBO. Even the manager got sick a slept through shifts while I worked there. Management needs more diversity and inclusion. The average Signature Flight Support salary ranges from approximately $26,226 per year for Line Technician to $40,559 … Thanks for sharing your review. Expectations: Delivering a proactive, personalized service experience to … Not so fun. Staffing was an issue because they needed around the clock service but couldn’t hire enough people to cover all the needed shifts. Choose another job. We wish you all the best in your new role. I really enjoy waking up and going to my job and having fun with my co workers. However this company has hugh turnover due to poor wages. In this role you will serve as a ramp agent, runner, customer service representative, and brand ambassador. Updated Nov 17, 2020 Sign in to save Customer Service Representative at Signature Flight Support. Customer service manager barely interacts with staff, when not in one of the many smoking breaks outside the facility, which gives a terrible look to our VIP passengers arriving. CSR - Customer Service Representative (Former Employee) - Newark, NJ - February 10, 2020 Working for Signature Flight Support it provides a great work environment. Tell us about you and get an estimated calculation of how much you should be earning and insight into your career options. Compare all Customer Service Representative salaries in the United States. Customer Service Representative salaries at Signature Flight Support can range from $11 - $18. What is the most stressful part about working at Signature Flight Support? Could be great place to work. Not so fun. We encourage you to reach out to your HR representative or supervisor to share your feedback as well. At Signature Flight Support we strive to foster a supportive work environment across our network. Start a career in aviation by joining our team. Signature Flight Support employees earn $33,500 annually on average, or $16 per hour, which is 65% lower than the national salary average of $66,000 per year.According to our data, the highest paying job at Signature Flight Support is an Accounting Manager at $59,000 annually while the lowest paying job at Signature Flight Support is a Line Service Technician at $25,000 annually. Nice atmosphere. We encourage you to reach out to your HR representative or supervisor and share your thoughts and learn more about possible SFS career paths. Customer Service Representative Signature Flight Support Long Beach, CA ... Sign in to save Customer Service Representative at Signature Flight Support. Signature Flight Support is part of an exciting and dynamic industry and we appreciate your scheduling flexibility as our needs fluctuate. Safety is our top priority and constant communication is an important part of staying safe. We invite you to become a member of the worldwide Signature Flight Support team. Handles andcoordinates customer service requests in a professional and courteous manner toensure the best possible service. It is exciting to work around airplanes and learn about aviation operations in this dynamic organization. Customer Service Representative Signature Flight Support Dulles, VA 2 weeks ago Be among the first 25 applicants. Customer Service Representative Job; Location: California (CA); job in Signature Flight Support Company; We use cookies. Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Highest paying cities for Customer Service Representative in US, Common benefits at Signature Flight Support. SUMMARY Promotes and sells the Company's services and products to aircraft passengers and crew. Ability to get into aviation Industry with no prior experience. Thank you for sharing your thoughts and we wish you all the best. We share your concern for the rising cost of health care in America. Easy to learn and adapt to policies and way off work.. They drown in their own paperwork. Infants 4 and under are free of charge. If you were in charge, what would you do to make Signature Flight Support a better place to work? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. I feel that out of the companies I have worked for, this place actually values what I contribute. Working with interesting coworkers and customers. Lies broken about promised schedule changes, just poor management and lack of professionalism all around. Expectations: Delivering a proactive, personalized service experience to … SUCH A JOKE of a company. Signature Flight Support Customer Service Representative Reviews. Running an office by oneself while there are five jets waiting to be serviced by you and no one is there to help. However this company has hugh turnover due to poor wages. It's great that your team is high energy and that you enjoy meeting new people; that's an exciting part of being on the Signature team. You are expected to work magic with a sows ear. What tips or advice would you give to someone interviewing at Signature Flight Support? These figures are given to the Indeed users for the purpose of generalized comparison only. As part of the fast-paced aviation industry, our needs fluctuate and we truly appreciate our team members' flexibility and commitment to providing our clients with Signature service. Signature Flight Support Customer Service Representative Reviews. Poor management skills demonstrated by customer service manager and general manager who constantly accuse staff, without asking first certain individuals for verification. Ive had the best experience working with Signature. Its an amazing experience and opportunity to get into the aviation industry. Password Show. In fact, one senior employee stated in a “town hall meeting” that management should be more involved with her department. Working for Signature Flight Support it provides a great work environment. Company is extremely rigid in structure. This could be a great place to work but the pay is so low and you can never take a good week off. Email or phone. JOB DESCRIPTION Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. The most enjoyable part of the job is the friends I have made there. Would be nice if they gather facts before or found out the truth entirely, before assuming stuff. Thank you for your feedback. Businesses . Thank you for your review. The people I have met have been knowledgeable, fun and energetic. Signature Flight Support Customer Service Representative Hourly Pay. Signature is part of an exciting and dynamic industry and we appreciate the scheduling flexibility of our team members as our needs fluctuate. If someone quits it takes then forever to get a replacement so be prepared to work overtime or get the boot. Thank you for your dedication to delivering on our Signature service promise. There are time when it can get hectic and the training could be better. We invite you to become a member of the worldwide Signature Flight Support team. Customer Service Representative Job Signature Flight Support Oakland January 2021 Must possess a valid state Drivers License Answering customer questions and resolving issues as necessary Arranging services including hotel catering and ground.. We value the time you spent with us at Kona and wish you well! Can Signature Flight Support employees make overtime and what are the standards and qualification…. I'm so happy I left!!! Educating customers on available services, promotions and programs. most of the pilots are ok but have had on more than 1 occasion where the were disrespectful and rude. Yet employees handle/service million dollar planes on a daily basis. The customers are always interesting and all around a fun place to be. Working with private jets is exciting. Signature Flight Support, Neste and NetJets celebrate the official launch of Sustainable Aviation Fuel with ceremonial first gallons at SFO and LTN airports Signature Flight Support, Neste, and NetJets establish strategic partnership to accelerate the adoption … Average Signature Flight Support Customer Service Representative hourly pay in the United States is approximately $15.32, which is 17% above the national average. Expectations: – Delivering a proactive, personalized service … Working with private jets is exciting. It was nice because everyone knew each other and got the concept of their job responsibilities—but, there was also a lot of passive aggressiveness and with that ‘cliquing’ up. Schedules are difficult on family time. The company extends good benefits to workers and their family’s example... Health insurance and 401K etc. Best of luck in your new position. Managements handling of harassment issues and offensive behaviors basically ignored. Receive aircraft service orders and direct line service personnel as appropriate to accomplish service requests in…, See all jobs matching Customer Service Representative in Signature Flight Support, Reviews about Pay & Benefits for Customer Service Representative in Signature Flight Support, See all Signature Flight Support Customer Service Representative reviews about Pay & Benefits. Salary estimated from 16 employees, users, and past and present job advertisements on Indeed in the past 36 months. Thank you for posting your feedback as we regularly review our pay practices and strive to offer competitive compensation and benefits for our industry. Glad I’m not there anymore. As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. Password Show. I have learned several new systems in order to complete my tasks. As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. Happened to multiple people and now that I’m not there, and still keep in touch with people there, I know it’s sadly still happening. loved the job. Referrals increase your chances of interviewing at Signature Flight Support by 2x. Range from $ 11 - $ 18 is so low and you should consult employer. Updates, new jobs, and reviews, the people I have learned several new systems in order to my. Them at all to help placement within the company and FBO ability to provide top Customer... You should be earning and insight into your career signature flight support customer service representative working with Flight crews and passengers several new in... Rising cost of health care in America ramp, safety and security.. About working or interviewing at Signature Flight Support ’ s example... health insurance 401K... 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