NOT worth it!!! During our research of leading third-party extended warranty providers, we found that there’s a lot to like about these vehicle service contracts. Just hit 93,000. Keep in mind I have operated in the car business for 5 years myself. So unprofessional! For example, if you have a flat tire or run out of gas, you pay for the tire replacement or the fuel. The representatives will gladly answer all your questions along with providing a quote customized to your vehicle. I paid over 3000 dollars for that warranty and they won't even work with me?! My professional opinion is ABSOLUTELY! They charge an extra 50 dollars on your deductible if you choose your own mechanic. As long as the estimate is presented properly when the claim is called in by the Service Advisor, things will go smooth. One year into the car and the battery doesn't work due to the moon roof having a short so it won't close causing water to leak onto my battery. Extended warranties can be purchased from a number of providers, including CarMax. This straightforward approach tends to earn CarMax positive reviews among consumers when it comes to the purchase process. How long does coverage last? I feel I should NOT have to pay a 2nd deductible. Our limited warranty covers the vehicle's major systems, plus hundreds of parts inside and out, and the labor required to make repairs. It has been 2 days now and no response. However, our van had a flashing check engine light come on about 6 weeks ago. They said it rusted through. The biggest downside is the benefits, which could be better. How do I know I can trust these reviews about Maxcare Auto Warranty? 11 years, 127k miles, and a new transmission later, and it has LOTS of years left in it. Added protection is an appealing option, especially since CarMax shoppers leave the lot with a used vehicle, and some may have chosen less reliable, more affordable models in an effort to save money. My 09 Honda CRV has been in the honda dealership for 3 weeks going on 4. I know that hasn’t been everyone’s experience, but I would definitely do it again.”. Maxcare Zahnzusatzversicherung bietet vier Tarife an, aus denen man, den für sich optimalen Satz aussuchen kann. FAQ. I asked the guy to places notes to have the claims adjuster send it out when approved. Many third-party providers are brokers, meaning they’re getting contracts from at least one administrator. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. My engine goes out a year later and MAXCARE gives me the run around for about 1 and half months. That my car was serviced. We value your privacy. Sign up to receive our free weekly newsletter. We chose CARCHEX for Best Service because of is its reputation for providing a positive experience throughout the shopping process. One woman commented about her experience with CarMax on ThePennyHoarder.com, saying, “It was so easy. 2,833,141 reviews on ConsumerAffairs are verified. Warranties almost always deny brake parts, because they are a wear part Wear parts, brakes, rubber, plastic, cloth, etc. CARCHEX is another reputable third-party extended car warranty company that’s been in the industry for over 20 years. Getting to the bottom of up also sucked up much of my work day. CARCHEX’s reputation has also earned the company a long list of endorsements and partnerships from trusted companies in the industry, including SiriusXM, RepairPal, Kelley Blue Book, Edmunds, CARFAX, and more. Only to be told that it was denied after the shop sent them the picture showing it snapped. All I have to pay is $500 deductible. The shop explained to them it was not a failure of the part due to rust, over and over. I informed him I have spent over an hour of my day with them already. Carmax isnt treating me any better. Looking for a Chrysler’s Extended Warranty? REALLY... Don't buy this warranty, you will only get screwed in the end. Feel free to read our testimonials and check out what our customers are saying. Unfortunately, Maxcare is refusing to sign the termination of contract and my new contractor is unable to get paid. I wanted a letter or an email stating that Carcare will not assist me with the waiver of the 2nd deductible. I had called The CarCare number that was given to me by the Carmax guy. Unfortunately, 4 months after buying my ATS it needed a $3700.00 rear differential replacement … Then my Jetta needed $4500.00 front end repair work … I could not be happier with my investment in these warranties and will never buy a used car without one again. Never Do Business With Carmax. MaxCare All-inclusive is our no-questions-asked coverage plan designed for the mission-critical user. They won't cover my alternator being completely broken because of the battery saying they don't cover water damage. Understanding MaxCare plans can keep you from being swayed one way or the other by a CarMax representative who’s simply trying to make the sale. That way, you can compare each company’s prices and get a feel for customer service. This year of 2020 has made us all reliant on another; in so many ways! The cost for a MaxCare auto warranty ranges from $1,000 to $8,500. Treat yourself well. New Vehicle plan coverage and Certified Pre-Owned Vehicle plan coverage begin on the vehicle's warranty start date (the date the vehicle was delivered to its original owner) and at zero miles. Got the MaxCare warranty with a used 07 Audi A4 purchased at CarMax in 2010. The trick is to compare how much they reimburse you and over how many days. Whatever you end up paying, look at the monthly cost and make sure you can afford it in addition to your car payment. What did I pay for?? I pay to have the vehicle towed to my show. It absolutely did NOT rust through and just had some surface rust. We recommend asking a lot of questions and getting a sample contract before making a decision. This is the worst experience. They are not for the customer!! When you pay for a MaxCare auto warranty, you can wrap it into the cost of the vehicle. The first guy I spoke with was pretty nice but you could tell was kinda lost. Here’s a closer look at some of the finer details and differences between CARCHEX and MaxCare. His name was Kenneth. MaxCare offers a high level of coverage and a suite of benefits, but it’s only available at the point of purchase. Enjoy reading our tips and recommendations. We Value Your Opinion. This customization alone makes it more flexible than a MaxCare extended service plan. Regardless of how well the CarMax warranty does protect your vehicle, the term length is only 90 days, which is a mere fraction of the time you’re likely to own your vehicle. Maxcare has treated me horrible. REVIEW US ON GOOGLE. I purchased my vehicle through Carmax and asked for a bumper to bumper extended warranty which they guaranteed me maxcare was. With the MaxCare auto warranty, the following parts and systems are covered: Repairs for these parts and systems can be made at any ASE-certified facility — MaxCare pays the shop directly. They want honda to put in a clunker engine so I'll be in this situation another year from now. Please review your MaxCare Service Contract for details, including limitations and exclusions. The Carmax MaxCare Warranty Vital Info vs Protect My Car. I went rounds about how inconvenient it was and how I am doing all the work for my warranty reimbursement and they don't do ANYTHING! Find out the first guy put the tow and the repair under different claim numbers. The coverage is pretty standard, but details are difficult to find online. The MaxCare extended warranty includes the same coverage as the 90-day warranty and is fully transferable. Unsubscribe at any time. The vehicle can still be under its factory warranty. Buying a used car can be a stressful experience on its own, whether you choose to buy from CarMax or another dealer, but protecting it with an extended service plan doesn’t have to be. Nonsense. You only need to pay one deductible per visit, not per repair. The company offers five levels of coverage that are further broken down into a total of 21 warranty contracts. So 32k in 4 years and I live in Kansas mind you. You will be better off taking the money and putting it in an account....at least it will be worth that much when you need it. Terms and Vital Info: CarMax MaxCare: Protect My Car Vehicle Service Contract: Administrator: Consumer Program Administrators, Inc (Assurant) Protect My Car, LLC : Contact Number: 1-800-731-2834: 1-888-964-6754: Administrator Hours: Monday-Friday- 9:00 AM – 5:00PM: Monday-Friday- 8:00 AM – 7:00PM. Excellent coverage. That way, you can read about the coverage yourself and ask questions as needed. The cost for a MaxCare auto warranty ranges from $1,000 to $8,500. This plan includes coverage for all repairs required as a result of accidental damage, including non-warranty repairs – all at one low, fixed cost. MaxCare coverage is transferable if you sell your car, but restrictions apply. You cannot turn them off. Before deciding on MaxCare, consider other third-party vehicle service contract companies to make sure you’re getting the best deal. That way, you can compare each company’s prices and get a feel for customer service. This was my first and only claim presented in 4 years almost. I asked to speak to a manager, and was placed on a 20 min hold. He said they don't do it that way. Maxcare put their foot down over a $1500 price difference and told me that if I go the dealership route, they would not cover it. Again he could have cared less. Then comes the drive axle that snapped in half and the repair shop contacted Maxcare to speak with the claims adjuster. MaxCare includes 24/7 emergency roadside assistance up to $100 per occurrence. But, I don't think you will. The car should had been fixed the 1st time. If I could give 0 stars I would. Der Versicherungsvertrag wird auf unbestimmte Zeit geschlossen und kann von Ihnen jederzeit ohne Einhaltung einer Kündigungsfrist gekündigt werden. When shopping for extended warranties, the best thing to do is call around and get quotes customized to your specific vehicle. Worse experience I’ve had or witness buying a car. We require contact information to ensure our reviewers are real. Just to deny my claim... they would NOT replace my engine or pay for a rental while my car was being fixed I had my maintenance receipts and everything. The warranties don’t include trip interruption reimbursement or the cost of emergency tires and fuel, but the rental car reimbursement is good. See reviews below to learn more or submit your own review. I call back and wait 22 minutes before my call is taken. I purchased my vehicle in December of 2016 at Carmax in Merriam, Ks. Because all of these vehicles are used, you should consider an extended service plan, also known as an. I detest the phone calls that come almost daily. Quick thoughts on the MAXCARE warranty and how it helped on my BMW 335d Several consumer reviews mention being grateful for having significant repairs covered in exchange for an affordable monthly premium. This means CarMax dealerships aren’t responsible for any issues or problems you have throughout the course of your service plan's term. 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