it's a short film on emotional intelligence with simple examples within an organisation as we are students of Business Administration. Emotional Intelligence Lesson Plans & Activities - Chapter Summary. These interview questions and answers on Emotional Intelligence will help you strengthen your technical skills, prepare for the interviews and quickly revise the concepts. It can help determine how you interact and react in certain situations. Radha was very proud of her father. -Connecting one’s feelings with their thoughts helps in bringing logic even in the most sentimental moments (Jekyll and Hyde). Emotional intelligence (EQ) interview questions. 25 March Analyze this case within the framework of emotional intelligence (e.g., provide an assessment of Alex’ behavior within each of the dimensions of emotional intelligence). Here, at ACaseStudy.com, we deliver professionally written papers, and the best grades for you from your professors are guaranteed! Who inspires you? A dissertation can show how emotional intelligence helps people sustain positive relationships on the job or at home with family and friends. A decade and a half later, Daniel Goleman's Emotional Intelligence (EI) theory was introduced to business schools around the world. (431 Words) State and explain three ways of developing your EI? FedEx Express is the world largest cargo airlines with over 290,000 employees moving seven million packages each day with 600 flights a day. Click here to find out how. Some researchers suggest that emotional intelligence can be learned and strengthened, while other claim it is an Emotional intelligence interview questions help hiring managers and recruiters assess EQ in job candidates as part of the interview process. The EI skills required for one job may actually be a disadvantage in another job. Welcome to the world of case studies that can bring you high grades! Emotional intelligence is seen as an important element in daily living. It has been considered very vital in the general management and important for employees to get along smoothly in the office. One of the top 20 Fortune “Most Admired” for a decade,FedEx stands among the world’s successful enterprises. Emotion Intelligence is a dynamic set of skills. In healthcare administration, leaders have the highest emotional intelligence since they have to make very important decisions regarding human survival due to the importance of the field they operate in. A case study (Dearborn, 2002) done to validate the work of Daniel Goleman in emotional intelligence. 5-Explain Daniel Goleman any two competencies of EI? Emotional intelligence is the ability to use emotional information to guide thinking and behavior, to recognize other people's emotions and your own, and to discriminate between different feelings and label them appropriately. Groups of questions relate to different aspects of emotional intelligence called emotional Would you like to get a custom case study? The Business Case For Emotional Intelligence ©1996-2009 TalentSmart, Inc. www.TalentSmart.com 3 Your emotional intelligence is a product of Personal Competence and Social Competence. How high is your emotional intelligence? While founder Fred Smith was focused on logistics and speed, from the start he believed that people were the key to business, and that leadership is about continuous growth: “Leade… Emotional intelligence can be defined as the proficiencies in interpersonal and intrapersonal skills in such areas as self-motivation, self and social awareness, social skills and self-regulation. They have to determine how to offer the service to the public very efficiently despite the problems that may be facing them such as high population, poverty, and harsh conditions (Shostrom, 1965).Several researchers have in the past attempted to link emotional intelligence to business performance of individuals, David McClelland being one of them. With this kind of question, the employer is trying to understand the … MLA. Taping into the feelings helps in identifying the heights of implications that the peak of these feelings can bring about. She boasted about her father in … Emotional intelligence can be defined as the proficiencies in interpersonal and intrapersonal skills in such areas as self-motivation, self and social awareness, social skills and self-regulation. Emotional Intelligence (EQ or EI) can be defined as the ability to understand, manage, and effectively express one's own feelings, as well as engage and … Emotional intelligence is measured by an assessment test or through interview questions. 6 Effective Content Marketing Strategies You May Have Overlooked, Market Analysis Definition (With Explanation and Examples). Alex was completely aware of the underlying reasons of his actions, so he was well aware. Over time, there have been wildly publicized and hotly debated issues regarding how its assessment and application in various fields of management would lead to great success. David noted that the leaders who had the highest emotional intelligence were the most competent. What are one or two things that make you angry or frustrated at work? Emotional intelligence refers to the ability to perceive, control, and evaluate emotions. Perceiving & Using Emotions 1. He was a senior bureaucrat in the state and he was invited to every major functions in Radha’s school and colleges. Selecting the right EQ interview questions can be a key factor in finding the best employees who'll fit in the company culture. [email protected] 804-506-0782 350 5th Ave, New York, NY 10118, USA. Most importantly, emotional intelligence competencies can be taught and learned. Case Study Questions on Emotional Intelligence. And that is that emotional intelligence is meaningless without orienting your values. Compare between Constructive & Destructive Behaviours with Examples? Case Study Questions On Emotional Intelligence These are preparation, training, transfer and maintenance, and, finally, evaluation. - Learning not to edit one’s feelings. Parents were admonished to cultivate emotional intelligence in their children with the aim of preparing them for a changing, emotionally-oriented world. More recently, the consulting firm Hay/McBer conducted a research on the styles of executive leadership that are obtained from emotional intelligence and how these styles impacted on the way how things are done at the work place. Our support staff is available 24/7 to assist you throughout the process. If you find any question or answer is incorrect or incomplete then you can submit your question or Case study of emotional intelligence These qualities divide into four unique skills: Personal Competence is the collective power of your self-awareness and self-management skills. Lead 9 Questions Emotionally Intelligent People Always Ask These nine questions will help you evaluate your own emotional intelligence, according to the guru of EI. Criticisms have centered on whether EI is a real intelligence and whether it has incremental validity over IQ and the Big Five personality traits. Performance is also pegged on the emotional intelligence as shown by the various studies done by psychiatrists and various other researchers, it determines the decision making capacity of individuals and the way how they relate to others. The following interview questions cover the wide range of Emotional Intelligence skills that employers seek. Through their program Optimal Process for Developing Emotional Intelligence in Organizations, they try to achieve this through some four basic phases. That being the case, we can make sure we are asking the right questions to build a case for lifting someone into a leadership role. Knowing where you sit in terms of your self-awareness is great and will help you feel better prepared to answer emotional intelligence interview questions. Possible Emotional Intelligence Interview Questions and Answers. It is, therefore, very critical in the field of management and also applicable in health care administration. Knowing how much an individual can handle helps in creating coping mechanism. The higher one goes up the organization, the emotional intelligence abilities turn out to be more important. What motivates you to do your work? We Will Write a Custom Case Study SpecificallyFor You For Only $13.90/page! 3-What do you mean by the term “Manage Emotions” in EI? 2. The daily fears of war, disturbed marriages, constant pressure at work and many other conditions make it very necessary to exercise the highest level of emotional intelligence for one to experience a good sense of well-being. Children learn to respond to situations better when their emotional intelligence is developed. By building on the materials included in this chapter, you can teach your students how to understand and control their emotions. It also involves mood management which is the act of being able to handle your feelings so that your reactions are appropriate in relation to a given situation. People who possess emotional intelligence are able to understand emotions of other people. Case Study Questions. By continuing we’ll assume you board with our, Emotional Intelligence to Be a Real Leader, The Business Case for Emotional Intelligence, How to secure financing as a small business owner, How to Make a Business Plan for Any Business, 7 Crucial Macro Environment Factors to Include in Your Analysis, Macro Environment Examples in the Real World. E Emotional Intelligence Questionnaire Introduction The EIQ16 measures aspects of your emotional intelligence by asking you questions about your understanding of emotions and feelings as well as your attitudes and reactions in various situations. With a team of proficient and enthusiastic writers, we are able to produce a compelling text on practically any topic. A lot of this sort of thinking misses the point, however. Emotional intelligence multiplies the results and effectiveness of intellectual intelligence. And why? Ethics Case Study-11: Emotional Intelligence. Describe a stressful work situation you’ve had. Emotional Intelligence Case Study: Emotional intelligence is a group of mental qualities that help one understand his own emotions and emotions of the surrounding people. But they can also lead to major regrets if we allow them to control us. When an article about emotional intelligence was printed by Harvard Business Review, it registered the highest percentage of readers. 4-What do you understand by EI & Why you feel it is important in today’s world? Emotional intelligence (EI) is characterized by self-awareness which involves knowing of oneself, being able to put up with your feelings as certain things occur and being able to discriminate between them. -The first step would be identifying an individual’s emotional strength. How about receiving a customized one? Similar results were obtained, and thus one can state with confidence that emotional intelligence is a factor to competency in leadership (Cooper and Sawaf, 1997). It appears that Emotional Intelligence, as measured by the Six Seconds Emotional Intelligence Assessment, is a significant (perhaps even essential) capacity not only for individuals but also for entire organizations. 2-State and explain three ways of developing your EI? Constructive behavior alleviate the heights of emotional distress through actions like consoling and counselling while destructive perpetuate negative emotions in the subjects or in oneself through actions like façade and ignorance. The Big five personality traits was a senior bureaucrat in the company culture type work... A crucial impact which can be divided into ability EI and trait EI NY 10118 USA... 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